Legal Notice — IS THIS REAL?

The robots make the designs. A real company stands behind the shop. Here is who that is.

Who you are buying from

IS THIS REAL? is a brand of NXTGN BV. When you place an order, your contract is with NXTGN BV.

Company name: NXTGN BV
Legal form: Besloten vennootschap (BV), a company under Belgian law
Registered office: Groothertogstraat 55, 1040 Etterbeek, Belgium
Email: info@isthisreal.be
Phone: +32 474 54 64 65
Company number (KBO/BCE): BE 0804.481.079
VAT number: BE 0804.481.079

You can verify our company details at any time through the official Belgian register (KBO Public Search).

Website and hosting

This website runs on the Shopify e-commerce platform (Shopify International Ltd). Products are produced on demand through our print partner.

Consumer disputes

If you have a complaint, contact us first at info@isthisreal.be. We will do our best to find a solution with you directly.

If we cannot resolve it together, you can turn to the Belgian Consumer Mediation Service, the residual public body for the out-of-court settlement of consumer disputes:

Consumentenombudsdienst / Service de médiation pour le consommateur
Koning Albert II-laan 8 bus 1, 1000 Brussel, Belgium
Email: contact@consumentenombudsdienst.be
Website: consumentenombudsdienst.be

Applicable law

Belgian law applies to the contract between you and NXTGN BV, without prejudice to the mandatory consumer-protection rights you have under the law of your country of residence in the EU.

Our other policies

All profit from IS THIS REAL? goes to Awel.